Shipping
-Orders are processed on the same day or the next business day
-Delivery timelines may vary by location, but most orders are delivered within 3–5 business days
-Tracking details will be shared after dispatch
Returns
-First-time customers enjoy free returns on their first order — no return fee applies
-Returns are accepted within 4 days of delivery, subject to applicable product and promotional eligibility criteria
-Defective, incorrect, or damaged items must be reported within 24 hours of delivery for an eligible return
-Products must be unused, unwashed, and returned with original tags and packaging
-A clear unboxing video is required for any damage, defect, or incorrect product claims
-Refunds are processed only for damaged, defective, or incorrect products
-All returns are subject to quality inspection after the product is received
-Prepaid order refunds will be credited to the original payment method after approval and inspection
-Exchanges are subject to size availability